For help with Sorted Money, email us at hello@sortedapp.io.
Log into your bank's website, download a CSV, XLSX, or PDF statement, then open Sorted Money and go to the Import tab. Select your file — Sorted Money will detect your bank automatically and categorise your transactions.
Sorted Money currently supports CommBank, Westpac, Macquarie Bank, and Virgin Money. You can also import CSV files from any bank — the app will parse standard column formats.
Yes. All data is stored on your device. Sorted Money does not connect to your bank, does not collect analytics, and does not send your data anywhere. If you enable iCloud Sync (Sorted Money Pro), data is stored in your private iCloud account — we cannot access it.
Open Settings on your iPhone or iPad, tap your name at the top, then Subscriptions, and select Sorted Money to manage or cancel. On Mac, open the App Store, click your account, then Subscriptions.
Yes. Go to Settings in Sorted Money and tap "Export Backup (JSON)". This creates a complete backup of all your transactions, categories, and rules.
If you have Sorted Money Pro with iCloud Sync enabled, your data appears automatically on any device signed into the same Apple ID. Otherwise, export a JSON backup from your old device and import it on the new one via Settings.